Customer service staff were very helpful and fabulous over the telephone. The shoes were exactly what my daughter needed. This review is 4 stars and not 5 because someone pulled the drawstrings in the shoes before they were shipped. I suppose they were tried on by someone else in the store. The Artistic Director at my daughter's studio (who has had a studio for 38 years) says the drawstrings in a pointe shoe must not be pulled prior to sewing the elastics snug at the back so the dancer's Achilles tendon is not damaged. Fortunately the teacher at the studio and I were able to loosen the drawstrings enough that the shoes were approved and my daughter can wear them. We are very thankful that Dancewear Corner had these shoes in stock. If I have trouble finding pointe shoes locally again I will call Dancewear Corner for assistance.
